To be completed: An opening statement identifying Geckonaut as the entity responsible for this policy, the scope of the policy (which websites, products, and services it covers), and a plain-language summary of Geckonaut's commitment to privacy.
To be completed: A description of the categories of information collected — for example, information submitted through forms and the demo booking process, information collected automatically (such as device and usage data), and information processed on behalf of clients through the AI front desk products. A lawyer should confirm these categories against actual data practices.
To be completed: The purposes for which information is used — for example, to provide and operate the services, to respond to inquiries, to schedule and conduct demos, to improve the products, and to meet legal obligations.
To be completed: The circumstances under which information is shared — for example, with service providers and subprocessors that help operate the platform, when required by law, and in connection with a business transfer. This section should name or describe the key categories of subprocessors.
To be completed: A specific explanation of how voice recordings, transcripts, and message content captured by the AI front desk are handled, stored, and protected. Because this is sensitive, the language here should be carefully reviewed and kept consistent with the Security page.
Geckonaut takes the protection of information seriously. A summary of the security measures in place — including encryption and access controls — is available on the Security & Compliance page.
To be completed: A formal data-security statement for the policy. It should align with, and may reference, the Security & Compliance page without overstating any certification or compliance status.
To be completed: The rights available to individuals regarding their information and how to exercise them. A lawyer should confirm which privacy laws apply to Geckonaut (for example, state privacy laws) and tailor this section accordingly.
To be completed: How long the different categories of information are retained and the criteria used to determine retention periods.
To be completed: A statement explaining that the policy may be updated, how changes will be communicated, and that the "last updated" date reflects the most recent revision.
Questions about this policy or how your information is handled can be raised with our team.
To be completed: A contact method for privacy inquiries — a dedicated email address or mailing address. Until one is added here, the contact page can be used to reach Geckonaut.